HVACFAULTS
SAFETY REFERENCEREAD BEFORE TROUBLESHOOTING

Stop troubleshooting and act now if you notice any of these.

Diagnostic codes are for furnaces that are safely failing. The six situations below are not troubleshooting situations — they're act-now situations. Bookmark this before furnace season.

01 · You smell gas (rotten-egg odor)

Do this: Leave the house now. Don't flip any switches or use anything electrical on the way out. Call your gas utility's emergency line from outside — it's free and staffed 24/7.

A switch spark can ignite accumulated gas. The utility will come shut off and check for free; this is exactly what their emergency line exists for.

02 · A carbon-monoxide alarm is sounding

Do this: Get everyone (pets too) outside immediately and call 911 from outside. Don't re-enter to open windows or hunt for the source.

CO is invisible, odorless, and disorients you before it kills — the alarm is the only warning you get.

03 · CO symptoms with NO alarm: headache, dizziness, nausea — that improve when you leave the house

Do this: Treat it as a CO event: get out, get fresh air, call 911. Do not run the furnace again until it's inspected.

Most CO poisonings happen in homes with no working detector. "Flu that gets better outside" while the furnace runs is the classic pattern — this is the sign the four-item lists on other sites skip.

04 · Flames visible outside the burner area, or scorch/soot marks on the cabinet or vent pipe

Do this: Shut the furnace off (switch or breaker) and book a technician before running it again.

Flame rollout is what codes like Goodman 6 flashes, Carrier code 33 (rollout switch), and E3 protect against — and it can indicate a cracked heat exchanger, which is a CO source.

Related codes: Goodman 6 flashes · Carrier code 33 · Goodman E3

05 · Burning smell or visible smoke

Do this: Kill power at the breaker and call for service. (A faint dusty smell for the first hour of the season is normal; anything electrical or plastic-smelling is not.)

Overheated wiring and failing blower motors announce themselves by smell before they fail dangerously.

06 · You've reset a locked-out furnace more than twice

Do this: Stop resetting. Look up the code, fix the cause, or call a pro.

Every failed ignition attempt can leave unburned gas in the heat exchanger. Lockouts exist to stop the retry loop — repeatedly overriding them defeats the one safety the control is enforcing. No code table on the internet tells you this; the service manuals do.

After the immediate danger is handled

Get a technician out — repair quotes near you

The $25 insurance policy

Half the list above assumes you have a working CO alarm. If you don't have one on every sleeping floor — or yours is older than 7 years — fix that before you fix the furnace.

Carbon Monoxide Detector
$20–40 · UL 2034 listed · replace every 7–10 years · one per sleeping floor + one near the furnace

These signs summarize the safety warnings that appear throughout manufacturer service literature — the same manuals our code pages cite. Your local gas utility's emergency line and 911 always outrank anything on this page.